Before you panic, run through these quick checks:
• Battery: look at the percentage screen and charge it if it's low
• Pod: take it out and push it back in until it sits firmly
• Airflow: check the air holes and mouthpiece for lint
• Liquid: a pod that's run dry gives little or no vapour
Still nothing? Try a different Type C cable and adapter, then contact the seller. The 30 day returns policy is there for faulty devices.
Tip: keep your order details and a quick video of the problem to hand.
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18+ only. Contains nicotine, which is addictive.