How to Migrate Teams from One Tenant to Another
Microsoft Teams is widely used for collaboration, messaging, meetings, and file sharing across organizations. However, during mergers, acquisitions, or organizational restructuring, I often encounter situations where companies need to migrate Teams from one tenant to another.
Since Microsoft does not provide a built-in feature to directly move Microsoft Teams between tenants, the migration process requires careful planning, preparation, and the right migration approach.
In this guide, I will explain how to migrate Teams from one tenant to another, including prerequisites, manual methods, and best practices I follow when performing tenant-to-tenant Teams migrations.
Why Organizations Need to Migrate Teams Between TenantsBased on my experience working with Microsoft 365 migrations, there are several common reasons organizations move Microsoft Teams from one tenant to another:
- Company mergers and acquisitions
- Tenant consolidation after restructuring
- Separation of business units
- Migration from legacy Microsoft 365 environments
- Improved governance and security policies
During these migrations, organizations typically need to move:
- Teams and channels
- Conversations and chat history
- SharePoint files associated with Teams
- Memberships and permissions
- Planner tasks and tabs
Because Teams is tightly integrated with SharePoint, Exchange, and Microsoft 365 Groups, a Teams migration often involves multiple workloads.
Key Components of Microsoft Teams That Need MigrationBefore starting the migration, I always evaluate which Teams components must be moved to the new tenant.
1. Teams and ChannelsEach Microsoft Team contains multiple channels that organize conversations and files.
2. Channel ConversationsTeams conversations are stored in Exchange Online mailboxes, which means they require separate handling during migration.
3. Files and DocumentsFiles shared in Teams are stored in SharePoint Online document libraries.
4. Team MembershipUsers, owners, and guests must be recreated in the destination tenant.
5. Apps and TabsCustom apps, connectors, and tabs linked within Teams may require reconfiguration.
Prerequisites Before Migrating Microsoft TeamsBefore I begin a tenant-to-tenant Teams migration, I ensure several prerequisites are completed.
1. Create User Accounts in the Destination TenantAll users must exist in the new Microsoft 365 tenant before migration.
2. Verify Domain OwnershipThe domain associated with user accounts should be verified and configured in the destination tenant.
3. Assign Required PermissionsGlobal Administrator permissions are usually required to perform migration tasks.
4. Prepare SharePoint and OneDriveSince Teams stores files in SharePoint, those environments must also be ready for migration.
5. Inform End UsersI always notify users about potential downtime and migration timelines.
Proper preparation significantly reduces migration errors.
Method 1: Manual Microsoft Teams Tenant-to-Tenant MigrationOne approach I sometimes use for smaller environments is a manual migration process. Although this method is free, it can be time-consuming and requires several steps.
Step 1: Document Existing Teams StructureBefore migrating anything, I first document the current Teams environment, including:
- Team names
- Channels within each Team
- Members and owners
- Associated SharePoint sites
This documentation helps me recreate the same structure in the new tenant.
Step 2: Recreate Teams in the Destination TenantNext, I manually create Teams in the new tenant.
Steps:
- Open Microsoft Teams Admin Center.
- Navigate to Teams.
- Click Manage Teams.
- Select Create a Team.
- Enter the team name and description.
I repeat this process for each team that needs migration.
Step 3: Recreate ChannelsAfter creating the Teams structure, I recreate the channels.
Steps:
- Open the created team.
- Click Add Channel.
- Enter the channel name and privacy settings.
Next, I add members and assign roles.
Steps:
- Open the Team.
- Select Manage Team.
- Add users.
- Assign Owner or Member roles.
Since Teams files are stored in SharePoint, I migrate the files separately.
Steps I follow:
- Open the SharePoint site connected to the team.
- Download the document libraries.
- Upload them to the SharePoint site in the destination tenant.
This step ensures that all files shared in Teams channels are transferred.
Step 6: Reconfigure Apps, Tabs, and ConnectorsFinally, I reconfigure:
- Planner tabs
- OneNote notebooks
- Third-party apps
- Connectors and bots
Because these components do not migrate automatically, they must be recreated manually.
Method 2: Using a Professional Microsoft Teams Migration ToolIn large organizations, I rarely rely on manual migration because it can take weeks to complete. Instead, I typically use a professional SysTools Microsoft 365 Teams migration tool.
These tools automate the migration of:
- Teams
- Channels
- Conversations
- Files
- Permissions
- Membership
The typical process I follow includes:
- Install the Teams migration tool.
- Connect the source Microsoft 365 tenant.
- Connect the destination Microsoft 365 tenant.
- Select the Teams to migrate.
- Choose migration options.
- Start the migration.
Professional tools significantly reduce migration time and ensure data integrity.
Common Challenges During Teams Tenant MigrationOver the years, I have encountered several challenges when migrating Teams between tenants.
1. Conversation History LimitationsSome migration methods cannot fully transfer chat history.
2. Permission MappingUser accounts must exist in the destination tenant before migration.
3. Large Data VolumesOrganizations with hundreds of Teams require automated migration solutions.
4. App CompatibilityCertain third-party integrations may not work in the new tenant.
Planning ahead helps mitigate these issues.
Best Practices I Follow for Teams Tenant-to-Tenant MigrationTo ensure a smooth migration, I always follow these best practices:
✔ Perform a pilot migration before migrating the entire environment
✔ Back up Microsoft 365 data before starting the migration
✔ Communicate clearly with users about the migration timeline
✔ Validate migrated data after completion
✔ Test Teams functionality in the destination tenant
These steps help prevent data loss and ensure a seamless transition.
Frequently Asked QuestionsCan Microsoft Teams be migrated between tenants?Yes, Microsoft Teams can be migrated between tenants, but Microsoft does not provide a native one-click migration feature. The process requires manual steps or specialized migration tools.
Does Teams migration include files?Yes. Teams files are stored in SharePoint Online, so file migration must be performed as part of the Teams migration process.
Can Teams chat history be migrated?Some migration tools can migrate channel conversations, but private chats may have limitations depending on the migration method used.
How long does a Teams tenant migration take?Migration time depends on:
- Number of Teams
- Size of data
- Number of users
- Migration method used
Small migrations may take a few hours, while large organizations may require several days.
ConclusionMigrating Microsoft Teams from one tenant to another can be a complex process because Teams is tightly integrated with several Microsoft 365 services such as SharePoint, Exchange, and Microsoft 365 Groups.
From my experience handling tenant-to-tenant migrations, I have learned that careful planning, environment preparation, and selecting the right migration method are essential for success.
While manual migration works for smaller environments, organizations with large Teams deployments usually benefit from automated migration tools that streamline the process and minimize downtime.
By following the steps and best practices outlined in this guide, you can successfully migrate Teams from one tenant to another without disrupting collaboration or losing important data.